Data Privacy Policy

Last updated: October 2025

1. Introduction

At aicellence, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Personal Information: Name, email address, and other contact information when you sign up for our community waitlist or services.
  • Communication Data: Information you provide when you communicate with us, including feedback, questions, and support requests.
  • Usage Data: Information about how you access and use our website, including your IP address, browser type, and pages visited.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Send you updates about our community launch and relevant content
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and security concerns

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. Your data is stored securely and is only accessible to authorized personnel.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent or at your direction
  • With service providers who assist us in operating our website and services
  • To comply with legal obligations or respond to lawful requests
  • To protect our rights, privacy, safety, or property, and that of our users

6. Your Rights

Under GDPR and other privacy laws, you have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Rectification: Request correction of inaccurate or incomplete information
  • Erasure: Request deletion of your personal information
  • Data Portability: Request transfer of your data to another service
  • Withdraw Consent: Withdraw your consent to data processing at any time
  • Object: Object to processing of your personal information

To exercise any of these rights, please contact us at the email address provided below.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Services

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Payment Processing - Stripe

We use Stripe as our payment processor for handling transactions. When you make a payment through our platform, your payment information is processed directly by Stripe and is not stored on our servers.

Stripe collects and processes payment data including:

  • Credit/debit card information
  • Billing address
  • Transaction details
  • Device and browser information

Stripe's use of your personal information is governed by their Privacy Policy, which can be found at: https://stripe.com/privacy

Stripe is PCI-DSS compliant and implements industry-standard security measures to protect your payment information. We only receive limited information from Stripe necessary to fulfill your order and provide customer support (such as the last 4 digits of your card and transaction status).

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@aicellence.com